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Welcome to the uncharted shores of the Digital Policyholder Island!

As archaeologists of this untouched island paradise, your challenge is to unravel its secrets and connect the dots that allow The Helper Bees to power aging in place.

The Helper Bees platform collects key data across every policyholder touchpoint in their aging journey. This allows carriers access to unprecedented insights that drive right-sized care delivery and significantly reduce costs. Even more important – it allows older adults to successfully age in place with the support they need.

Benefit Eligibility Assessment

Streamline Policyholder Eligibility Determination

Collect information virtually or in-person with Benefit Eligibility Assessments and automatically order Medical Records.

  • Complete digital assessments: virtual, face-to-face, and telephonic
  • Access all your eligibility data, digitally, 24/7
  • Industry-leading virtual assessments reduce costs by 30%
Nurse and Tablet Display for Digital Benefit Eligibility
Automated Provider Documentation

Seamlessly Collect & Manage Provider Documents

Choose an already-vetted provider from the Provider Directory, or use Digital Provider Documentation to collect records to ensure eligibility.

  • Swift collection of required documents
  • Access to all documentation digitally, 24/7
  • New documentation requests provided in under 10 days
  • Decrease touchpoints in each claim by up to 59%
Seamlessly Collect & Manage Provider Documents
Digital Invoicing

Improve Claims Processing and Mitigate Fraud

Once eligibility has been established, ensure that services are being delivered accurately. With Digital Invoicing, you can keep home and facility providers accountable for hours worked while improving automation with digital data.

  • Reduce fraud with our home-based EVV, with continuous GPS data collection
  • Industry-leading fraud and care management visualization platform creates easy-to-follow risk tiers for fraud, waste and abuse
  • 5x ROI for Facility Digital Invoicing
Improve Claims Processing and Mitigate Fraud
Cloud Case Mangement

Easily Manage All Claims Documentation

Simplify Case Management with a centralized repository that works with existing systems to house documents.

  • Our cloud-based system creates the opportunity for advanced workflows and analytics
  • Seamlessly integrates with existing administrative systems with no development needed
  • Optimized claims management that can be launched in as little as one day
Easily Manage All Claims Documentation
Care Concierge

Engage and Empower Independence

Keep policyholders engaged with their well-being. With Care Concierge, your policyholders get access to aging-in-place guidance and benefits navigation from our Care Advisors.

  • The most comprehensive wellness-focused managed care program and includes an aging-related, educational Resource Library
  • Expert aging-in-place guidance and benefit navigation from Care Advisors
  • Deployed for both pre-claims and on-claims populations
  • 4X ROI by reducing severity of claims and delaying or diverting institutionalization
Engage and Empower Independence
Aging-In-Place Marketplace

Services Tailored to Your Policyholders

Allow your policyholders to choose from 20,000+ vetted care and support providers through the Aging-in-Place Marketplace.

  • Provide discounted rates to policyholders for transformative in-home services
  • Vetted in-home service providers that support aging-in-place with home modifications, meal delivery, errands, and more
  • Improve policyholder experience with an NPS score of 82%
Services Tailored to Your Policyholders

Each room of the house presents its own unique aging challenges and solutions, as indicated in these use cases.

Around The Home

Bathroom

1. Darcy receives a Benefit Eligibility Assessment

2. Her Plan of Care states that she has difficulty showering due to her fear of falls.

Bathroom

3. Over time, her caregiver observes that Darcy’s hair, face, and arms appear unwashed. In her care log, Darcy’s caregiver suggests that Darcy needs more care and needs Hands-on Assist for Bathing.

4. Darcy’s care increases over time.

5. Our Care Concierge is notified of the increase in care needs. She talks to Darcy and suggests that a grab bar in the shower will help. The Care Concierge taps into The Marketplace and connects with a local handy worker to install the grab bar in Darcy’s home.

Around The Home

Bedroom

1. Jeffrey receives a Benefit Eligibility Assessment

2. His Plan of Care states that he needs help getting in and out of bed during the night.

Bedroom

3. Over time, his caregiver observes that Jeffrey has been very tired lately. This impacts his day-to-day activities. His caregiver notes that he needs more care.

4. Jeffrey’s care increases over time.

5. Our Care Concierge is notified of the increase in care needs. She talks to Jeffrey and suggests that a transfer pole in the bedroom will help. The Care Concierge taps into The Marketplace and connects with a local handy worker to install the transfer pole in the bedroom.

Around The Home

Kitchen

1. Jennifer receives a Benefit Eligibility Assessment

2. Her Plan of Care states that she has difficulty obtaining quality food and feeding herself. 

Kitchen

3. Over time, her caregiver notices that Jennifer has not been able to cook food because of her arthritis. This causes her to eat less nutritious foods and/or to miss meals. Her caregiver notes that Jennifer needs help with meals in her visit notes.

4. Jennifer’s care increases over time.

5. Our Care Concierge is notified of the increase in care needs. She talks to Jennifer and in her Personalized Action Plan suggests that a meal delivery service will be helpful. She recommends Chefs for Seniors.

Around The Home

Stairs

1. Arnold receives a Benefit Eligibility Assessment

2. His Plan of Care states that he has difficulty going up and down the stairs

Stairs

3. Over time, Arnold’s caregiver notices that he is having trouble getting up and down the stairs. The caregiver helps Arnold anytime he uses the stairs.

4. Arnold’s care increases over time.

5. Our Care Concierge is notified of the increase in care needs. She talks to Arnold and suggests that a chair lift in the house might be helpful to decrease the risk of injuries.

The Buzz

The Helper Bees and BBC Maestro Partner to Revolutionize Holistic Wellness for Older Adults with Best-In-Class Learning Content

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