A More Supportive Claims Experience for Policyholders
A modern aging-in-place experience for LTCI carriers, policyholders, and families — powered by assessments, guidance, and access to trusted services.
Better Care, Proven Economics
The right support at home helps policyholders stay independent longer — and reduces avoidable costs across both pre-claim and on-claim populations. As the largest aging-in-place program in LTCI, The Helper Bees delivers proven savings through clearer guidance for families, a streamlined claims journey, and more appropriate service usage.
The result: a better experience for policyholders and stronger economics for carriers, including:
A Connected Ecosystem That Strengthens Every Part of the Claims Journey
Care Management
Care Managers help families understand benefits, navigate choices, and reduce stress across the claims journey — supported by the largest aging-in-place managed care program in LTCI.
Aging-in-Place Marketplace
A simple way for policyholders to shop, schedule, and manage in-home support from vetted providers.
Preferred Provider Network
25,000 vetted and credentialed providers offering personal care, home safety support, home repairs, meals, transportation, and non-traditional services.
Digital Invoicing
Modernized home and facility invoicing that reduces fraud, improves data accuracy, and speeds reimbursement.
Benefit Eligibility Assessments
Experienced nurse assessors using configurable digital tools. Clearer, faster, more accurate assessments that comply with carrier rules.
Cloud Case Management
A centralized, cloud-based repository for policyholder documents that’s easy to maintain, update, and securely share.
Modernize Claims Without Losing the Human Touch
Long-term care insurance promises independence—but when support is needed, the claims process can be confusing and inconsistent. The Helper Bees delivers a clearer, faster, more supportive experience while reducing carrier burden and improving unit costs.
When it’s time to start a claim or schedule a Benefit Eligibility Assessment, you shouldn’t have to navigate the process alone. The Helper Bees is here to help you understand your benefits, know what to expect, and find the right support at home.
For Policyholders:
We’ll walk you through your assessment, help you understand your options, and make it easy to access trusted in-home services when you need them.
For Families:
Whether you’re coordinating care for a parent or simply looking for clarity, our team can help you understand the benefits, explore service options, and get personalized guidance.
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