The Aging-in-Place Platform for Millions of Older Adults

We provide a unified ecosystem that connects providers, services, benefits, invoicing, and guidance—giving plans one reliable way to deliver in-home and community-based support programs at scale.

The Infrastructure Powering Supported Independence

The Helper Bees Platform is an operational backbone of technology, people, data, and providers, purpose-built to help deliver non-medical services with consistency.

Across all programs, the platform provides:

A vetted nationwide provider network
Standardized benefit administration
A unified data and compliance framework
Tools for service delivery, navigation, and payment
Configurable clinical and quality programs aligned to plan-specific priorities
Optional modules that plans can turn on as needed

Book a Live Demo

How it Works

The platform is built on three connected layers. Each layer enhances the next—creating a full ecosystem that plans can rely on.

Infrastructure Provider-network Modular-solutions

The foundation for quality and consistency

25,000 vetted, credentialed providers across traditional and non-traditional supports.

Coverage includes:

Personal care & companionship
Home modifications & safety improvements
Meal delivery & nutrition services
Housekeeping & home management
Transportation
Pest control & other community-based supports

Plans can use the network as-is or integrate it with existing provider rosters.

Built-In Compliance, Credentialing, and Quality Oversight

Credentialing and onboarding workflows
Compliance frameworks aligned to state and payer rules
Standardized data taxonomy across all services
Quality assurance and provider performance monitoring
Secure payment and reimbursement architecture

Everything runs on the same infrastructure, so plans get uniform standards and predictable results.

Modular Solutions That Adapt to Your Program

Turn on the components your program needs—no all-or-nothing bundles.

Modules include:

Care Management
Aging-in-Place Marketplace
Helpful® Card
Digital Invoicing
Provider Network Access
Nurse Assessments

Each module works independently and integrates seamlessly with the others.

Capabilities Designed to Strengthen Member Engagement

CARE MANAGEMENT

Expert navigation, program education, and benefit guidance that improves member experience and drives higher, more appropriate utilization.

Aging-in-Place Marketplace

A self-serve scheduling platform where members can browse and book vetted in-home services directly through the ecosystem.

Provider Network

25,000 vetted and credentialed providers supported by THB’s credentialing, QA, compliance, and data frameworks.

Helpful® Card

Flexible benefit card and digital wallet supporting OTC items, home safety, nutrition, services, and more—configurable by plan.

Digital Invoicing

Streamlined invoicing for home and facility care with fraud detection, cleaner data, and faster reimbursement.

Nurse Assessments

Digital LTCI eligibility assessments that align to carrier-specific criteria and deliver clearer, more reliable evaluation data.

A Connected Ecosystem Built for LTCI, MA, and Medicaid

While every program is different, the underlying needs are the same: reliable service delivery, clear data, and an accountable partner.

Long-Term Care Insurance

Modernize claims with configurable assessments, concierge support, vetted providers, and digital invoicing that improves accuracy and reduces fraud.

Explore LTCI Solutions

Medicare Advantage

Deliver reliable supplemental benefits—Marketplace, helpful®, Care Management, and network services—driving engagement, satisfaction, and retention.

Explore MA Solutions

Medicaid

Strengthen network stability and meet state and local compliance requirements while delivering consistent home- and community-based support for high-needs populations.

Explore Medicaid Solutions

The Measurable Impact of Our Ecosystem

7M+

Eligible members

3M+

Hours of support delivered

25K+

Credentialed providers

Why Plans Trust The Helper Bees Platform

One ecosystem instead of fragmented point solutions
Standardized service workflows across markets
Higher member engagement and satisfaction
Better data for decision-making and reporting
Reduced operational burden
Stronger quality, compliance, and fraud prevention

Request a Platform Overview

Support for Members and Families

Although the platform is designed for health plans, we offer resources for the members and caregivers who use these benefits every day.

Request a Platform Overview

Let’s Build What’s Next for Aging in Place

The platform is ready to support your LTCI, Medicare Advantage, or Medicaid program—whether you're launching new benefits or modernizing existing ones.

Book a Platform Demo