Aging at Home Can Be Easier for Your and Your Family

Whether you're navigating the next stage of your own life or supporting someone you love, The Helper Bees is on your side every step of the way.

You Don’t Have to Navigate Aging at Home on Your Own

Getting support at home can feel overwhelming. Benefits vary by plan, rules can be confusing, and services can be hard to coordinate — especially during stressful moments.

The Helper Bees is here to make things clearer.
We help you understand your benefits, connect with trusted providers, and get guidance at every step so you or your loved one can remain safely at home with confidence.

The Faces Behind Family Support

Find the Right Support for You

I Have Long-Term Care Insurance
Learn what to expect during your nurse assessment, how to activate your benefits, and where to find in-home support providers.
I’m a Medicare Advantage Member
Get access to supplemental benefits through our Aging-in-Place Marketplace and helpful® flex card.
I’m Supporting a Loved One
We'll connect you with resources that can help you take care of your family — and take time for yourself, too.

We’re Here To Help You With What Matter Most

Understanding Your Benefits
We'll explain what your plan covers, how eligibility works, and the kinds of support available to you.
Finding and Scheduling Services
We'll coordinate in-home care services from vetted providers near you.
Supporting Primary Caregivers
We'll relieve the stress of caring for a loved one through expert advice and connections to community resources.
Questions?
Answers.
What benefits do I have?
Benefits depend on your specific insurance plan.
We can help you understand what’s included and how to access everything available to you.
What happens in a nurse assessment?
A licensed nurse will ask simple questions about your daily activities and health needs to help determine your eligibility for LTCI benefits.
How do I schedule services?
Support services can be scheduled online through our Aging-in-Place Marketplace or by calling our Customer Service line at 888-242-0910.
What is the helpful® card?
helpful® is a flexible benefits card that can be used for support services, OTC items, groceries, utilities, or rent/mortgage payments. If your health plan participates in the helpful® program, you can use your flex card to make purchases online at our Aging-in-Place Marketplace or at eligible retail locations nationwide.
Can I get help for my parent or spouse?
You can get help for your parent, your spouse, or another family member, but you may need authorization to make care decisions on their behalf. Consult your insurance plan for details about how to access support as a family caregiver.

Explore Family Support Articles & Resources

What are ADLs and IADLs?
ADLs and IADLs are terms for the basic daily functions we do to maintain a high quality of life. Learn what constitutes ADLs and IADLs and how to get help if you're struggling with them.
Home Maintenance and Modifications
Adapting Your Home for Vision and Hearing Impairment
Read our suggestions for adjustments and modifications that can make it easier to live at home with hearing or vision problems.
Aging In Place
Everyday Tech That Can Help You Stay Independent
Maintaining independence at home is easier with common technology. Learn about everyday tech that can help you age in place.
Technology
Get the Support You Need to Stay Independent at Home