Our digital assessment platform and trained nurse assessors create a clearer, more dependable eligibility experience for payers, policyholders, and families alike.
Clarity at the Start
The eligibility assessment is often a family’s first experience with the claims process. Our digital approach sets clear expectations from the beginning, reducing confusion and building trust.
Consistent, Defensible Results
Standardized, plan-specific workflows help ensure accurate documentation and fewer delays. Payers get cleaner information. Families get clearer, more confident outcomes.
Flexible, Human-Centered Delivery
Assessments can be completed in the home, virtually, or by phone, making it easier for people to participate without sacrificing quality.
A 3-Step Assessment Experience
Before the Assessment
Mrs. Greene receives a clear explanation of what the visit will include and how to prepare.
During the Assessment
A nurse guides her through the process, captures information digitally, and reviews next steps — whether the assessment is conducted by phone, in person, or virtually.
After the Assessment
Her caregiver receives a clear summary and follow-up guidance through the Family Support site.
Why Carriers Choose this Assessment Model
Assessments shouldn’t be a bottle neck. They should be a bridge to the right care.
Uses machine-learning to determine eligibility and care plans
Lowers assessment costs by an average of 30%
Enhances data security with built-in digital integrity
Speeds turnaround through streamlined virtual scheduling
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