Quality Programs Playbook

Better Star Ratings Start in the Home

The measures that determine Star Ratings (and bonus payments) derive from the home, not the clinic — and they go way beyond improving member satisfaction.

Built on a unique dataset and the deepest analysis of this material yet undertaken, our three-part research series proves the value of nonmedical supplemental benefits to an unprecedented degree. We'll show you how nonmedical support maps directly to the Star measures that reflect better outcomes for members and drive greater ROI for MA plans.

The Strongest Case for Quality Programs

Read all three papers for the complete story of why in-home support
is instrumental to your plan's success.

Paper 1: Foundational Evidence

Our extensive policy analysis establishes the relationship between nonmedical support and Star Ratings.

Download the evidence summary

Paper 2: Real-World Data

Using actual operational nonmedical support data, we create a framework for mapping quality programs to Star performance.

Download the framework

Paper 3: THB Playbook

See how The Helper Bees platform-based approach can translate our findings into meaningful outcomes for your plan.

Download the playbook

Billions in Bonus Payments Are at Stake Every Year

Our methodology shows how coordinating care through The Helper Bees platform can get your plan a piece of the pie.

Study the Link Between Star Ratings and In-Home Support

To learn more about how nonmedical support benefits get better results for both members and plans, download our three-part series.

Get Paper 1 Get Paper 2 Get Paper 3

"Plans that invest in nonmedical support infrastructure are investing in the conditions under which Star Ratings performance is won or lost: the home environments and daily routines of their members."

Deliver Care Where It Counts

Schedule a demo to see how The Helper Bees can make nonmedical support work for you.