Nonmedical Support and Medicare Advantage Star Ratings An Evidence-Based Policy Analysis

A close examination of the evidence shows that nonmedical supplemental benefits can be mapped directly to the eight Star measures with the highest impact on ratings.
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Highlights

Members who receive a first visit receive an average of nine total visits, comprising 31.5 hours of support service. Pushing through to the first connection quickly unlocks more chances to help members in the post-discharge window, preventing costly readmissions.

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