Care Managers help families understand benefits, navigate choices, and reduce stress across the claims journey — supported by the largest aging-in-place managed care program in LTCI.
Members who receive a first visit receive an average of nine total visits, comprising 31.5 hours of support service. Pushing through to the first connection quickly unlocks more chances to help members in the post-discharge window, preventing costly readmissions.
Other publications
The Effect of Proactive Care Management on Long-Term Care Insurance Claimants: A 2.5-Year Longitudinal Analysis