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Compliant Companionship Benefits Through a Comprehensive Platform of SDOH Services

Bringing holistic care into the home is hard. We make it easier.

Compliant Companionship Benefits Through a Comprehensive Platform of SDOH Services
Our Platform

Multi-vendor Approach to In-home Support

Our platform help plans better manage a full range of services into the home.

With our network of 20,000+ credentialed SDOH providers and single, closed loop platform we transform service delivery and improve member experiences.

From personal care and companionship to pest control and yard maintenance, we handle all administrative tasks, including credentialing, fulfillment monitoring, payment processing, and reporting.

Multi-vendor Approach to In-home Support

Why work with a single provider, when you can access the power of many with a single point of accountability?

Our Network

Credentialed Providers Delivering Quality Services

Through our network, we curate the highest quality providers.

Our provider credentialing process includes an evaluation of relevant state regulatory frameworks for each service as well as Plan-required elements.

With a flexible mode, we can credential, onboard, and manage SDOH providers—both traditional and non-traditional—according to changing needs.

Credentialed Providers Delivering Quality Services
Our Impact

Member Stories that Speak For Themselves

Marketplace

Online Portal for Member-Directed Service Delivery

Through an easy-to-use, self-guided interface, The Helper Bees Marketplace enables the customization of services to support both caregiver and care recipient.

Users of the Marketplace can work with their Care Concierge or independently shop, schedule, and manage the delivery of our aging-in-places services into the home. The Marketplace itself combines quality providers with a robust self-service portal, allowing members of all carriers to have easy, one-stop access to the crucial services they need.

Online Portal for Member-Directed Service Delivery
Care Concierge

Expert Guidance for Improved Member Experience

For members who are not comfortable or able to self-manage their services with our online Marketplace, we provide personalized support through our Care Concierge team. Over the phone, the Care Concierge guides the member through their options, evaluating and ordering the necessary service on the member’s behalf.

The Care Concierge team guides plan members and their families through care options, local services, and new technologies to boost wellness and promote independence within the home.

Expert Guidance for Improved Member Experience
Resources

Credentialing plays a vital role in providing quality care to aging Americans

With our network, you have unparalleled access to high-performing credentialed providers, which ensures quality care is delivered at the right time. The credentialing process for service providers improves care delivery and increases customer satisfaction. 

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