Bringing holistic care into the home is hard. We make it easier.
Our platform help plans better manage a full range of services into the home.
With our network of 20,000+ credentialed SDOH providers and single, closed loop platform we transform service delivery and improve member experiences.
From personal care and companionship to pest control and yard maintenance, we handle all administrative tasks, including credentialing, fulfillment monitoring, payment processing, and reporting.
Through our network, we curate the highest quality providers.
Our provider credentialing process includes an evaluation of relevant state regulatory frameworks for each service as well as Plan-required elements.
With a flexible mode, we can credential, onboard, and manage SDOH providers—both traditional and non-traditional—according to changing needs.
Through an easy-to-use, self-guided interface, The Helper Bees Marketplace enables the customization of services to support both caregiver and care recipient.
Users of the Marketplace can work with their Care Concierge or independently shop, schedule, and manage the delivery of our aging-in-places services into the home. The Marketplace itself combines quality providers with a robust self-service portal, allowing members of all carriers to have easy, one-stop access to the crucial services they need.
For members who are not comfortable or able to self-manage their services with our online Marketplace, we provide personalized support through our Care Concierge team. Over the phone, the Care Concierge guides the member through their options, evaluating and ordering the necessary service on the member’s behalf.
The Care Concierge team guides plan members and their families through care options, local services, and new technologies to boost wellness and promote independence within the home.
