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How It Works

1

Fill out the form above to get started. Done!

3

Based on the information gathered, you’ll be matched with a dedicated Care Advisor who’s available to provide personalized guidance and continuous support throughout your facility experience.

2

We’ll reach out soon afterward to set up a one-on-one consultation.

4

Log into our website to access our Resource Library or schedule support services as you see fit. (Your Care Advisor can help you with this as well.)

Frequently Asked Questions

  • What is Care Concierge?

    Care Concierge is an aging support program available to John Hancock policyholders through The Helper Bees, a team of aging-in-place experts.

  • What are the benefits of using Care Concierge?

    The Care Concierge program includes several benefits that can support you while you’re in a facility: expert Care Advisors that offer personalized guidance, access to a network of reliable support service providers, and a Resource Library full of helpful, educational content. These offerings complement the care you receive from your facility to help you age safely, comfortably, and happily.

  • Do I have to pay for Care Concierge?

    No! Care Concierge is available to John Hancock policyholders at no cost to them.

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