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How It Works

1

Fill out the form above to get started. Done!

3

Your Care Advisor will check in with your regularly to provide personalized guidance, continuous support, and access to other local service providers

2

We’ll reach out soon to set up a one-on-one consultation with your dedicated and personal Care Advisor.

4

Register on our website to access our Resource Library or access other services. (Your Care Advisor can help you with this as well.)

 

 

Frequently Asked Questions

  • What is Care Concierge?

    Care Concierge is an independent aging support program available to John Hancock policyholders through The Helper Bees, a team of aging-in-place experts.

  • What are the benefits of using Care Concierge?

    The Care Concierge program includes several benefits that can support you throughout your aging-in-place journey: expert Care Advisors that offer personalized guidance, access to a network of reliable in-home support service providers, and a Resource Library full of helpful, educational content.

  • Do I have to pay for Care Concierge?

    No! Care Concierge is available to John Hancock policyholders at no cost to them.

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