Nurse or doctor works remotely from home video chatting with patients

Schedule a video assessment

Please schedule the 90 minute nurse assessment for the insured. On behalf of the insured's long term care company, The Helper Bees will conduct the nurse assessment over video call due to COVID-19. Completion of this assessment is required for the insured's claims decision process.

The insured’s POA, point of contact, caregiver, or facility staff MUST be present during the video assessment.

There MUST be a device with camera/video ability present. Please select the type of device, either Apple or Android/Windows, that will be used for the video assessment. On the following page, you will then be asked to schedule a time.

**If you have BOTH Android and Apple devices available for use, please select "I have an Apple Device." This will allow for better quality and easier setup.

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APPLE DEVICES

Phones: iPhones

Tablets: iPad (Mini, Pro)

Computers: Macbook Pro, Macbook Air, iMac

Windows-8-vs-Android

ANDROID DEVICES

* Any device with a camera that is not an Apple product.

Phones: ASUS, Google, HTC, Huawei, LG, Motorola, Nokia, Sony, Samsung, Xiaomi

Tablets: Amazon Fire (Kindle will not work), ASUS, Huawei, Lenovo, Microsoft Surface, Samsung

Computers: ASUS, Chromebook, Dell, Lenovo, HP, LG, Windows