Improving the Aging Experience with Actionable Insights Directly From the Home
The Helper Bees platform – a first-of-its-kind solution – collects key data across every policyholder touchpoint in their aging journey. This allows carriers access to unprecedented insights that drive right-sized care delivery and significantly reduce costs. Even more important – it allows older adults to successfully age in place with the support they need.
1. Darcy receives a Benefit Eligibility Assessment
2. Her Plan of Care states that she has difficulty showering due to her fear of falls.
3. Over time, her caregiver observes that Darcy’s hair, face, and arms appear unwashed. In her care log, Darcy’s caregiver suggests that Darcy needs more care and needs Hands-on Assist for Bathing.
4. Darcy’s care increases over time.
5. Our Care Concierge is notified of the increase in care needs. She talks to Darcy and suggests that a grab bar in the shower will help. The Care Concierge taps into The Marketplace and connects with a local handy worker to install the grab bar in Darcy’s home.
1. Jeffrey receives a Benefit Eligibility Assessment
2. His Plan of Care states that he needs help getting in and out of bed during the night.
3. Over time, his caregiver observes that Jeffrey has been very tired lately. This impacts his day-to-day activities. His caregiver notes that he needs more care.
4. Jeffrey’s care increases over time.
5. Our Care Concierge is notified of the increase in care needs. She talks to Jeffrey and suggests that a transfer pole in the bedroom will help. The Care Concierge taps into The Marketplace and connects with a local handy worker to install the transfer pole in the bedroom.
1. Jennifer receives a Benefit Eligibility Assessment
2. Her Plan of Care states that she has difficulty obtaining quality food and feeding herself.
3. Over time, her caregiver notices that Jennifer has not been able to cook food because of her arthritis. This causes her to eat less nutritious foods and/or to miss meals. Her caregiver notes that Jennifer needs help with meals in her visit notes.
4. Jennifer’s care increases over time.
5. Our Care Concierge is notified of the increase in care needs. She talks to Jennifer and in her Personalized Action Plan suggests that a meal delivery service will be helpful. She recommends Chefs for Seniors.
1. Arnold receives a Benefit Eligibility Assessment
2. His Plan of Care states that he has difficulty going up and down the stairs
3. Over time, Arnold’s caregiver notices that he is having trouble getting up and down the stairs. The caregiver helps Arnold anytime he uses the stairs.
4. Arnold’s care increases over time.
5. Our Care Concierge is notified of the increase in care needs. She talks to Arnold and suggests that a chair lift in the house might be helpful to decrease the risk of injuries.
